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Rank: Newbie
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Joined: 4/26/2009
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Location: Bristol
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Hi,
Is there any planned support for the upload button in extractor to connect via an authenticated http proxy server?
Jeff
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You haven't registered with GigajamOnline, why not register today and join in. The first lessons are available for free as is this section of the forums.
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 Rank: Administrator
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Joined: 3/13/2008
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Location: High Wycombe
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Hi Jeff, Thanks, this is a great point. I think we have concentrated the support for uploading on our schools site where most of the activity takes place. Can I recommend these videos which I think cover how to record performances into Xtractor, receive analysis and then upload to your portfolio. I will look at how we improve the general support area in the meantime. MIDI Setup : Part 2In this video we demonstrate how to use the SETUP box on the X5 to select your input and output devices to connect your MIDI instrument to your computer. http://schools.gigajam.com/VideoChannel.aspx?id=7
Gigajam Automatic Upload from X5Gigajam's new VLE version contains a locker area where students can upload their performances. Using our windows version of Xtractor/Analyser, you can set Xtractor to automatically drop a file into your portfolio by enabling an Upload button and setting your account details in the software. In this video we show how to set up Xtractor to do this. http://schools.gigajam.com/VideoChannel.aspx?id=8
If you have any specific questions then let me know and I will get those answered. Best wishes, Brian Brian GreeneManaging Director Gigajam w: www.gigajam.come: brian.greene@gigajam.comt: 0800 055 6797
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Rank: Newbie
Groups: Registered
Joined: 4/26/2009
Posts: 3
Points: 9
Location: Bristol
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Hi,
The update check when extractor starts uses the standard Internet Explorer connection settings, and uses my proxy connection correctly (i.e. It prompts me for a password)
Clicking the upload button seems to try to use the proxy, as the Error message comes from the proxy server saying Auth Required.
Manual upload works fine, I am just lazy and would like to use the upload button.
Jeff
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Rank: Administrator
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Joined: 3/13/2008
Posts: 69
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Location: High Wycombe
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Dear Jeff, I have a better answer now I have spoken to my lead developer. There was n't planned support for proxy server, there now is. We will be issuing some changes shortly, can you bear with us a couple of weeks? Best wishes, Brian Brian GreeneManaging Director Gigajam w: www.gigajam.come: brian.greene@gigajam.comt: 0800 055 6797
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Rank: Newbie
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Joined: 4/26/2009
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Location: Bristol
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Hi,
Thanks!
Happy to wait for the support.
Happy to help you test if you like.
Jeff
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Rank: Administrator
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Joined: 3/13/2008
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Location: High Wycombe
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Thanks Jeff, that, I am sure, would be great. Best wishes, Brian Brian GreeneManaging Director Gigajam w: www.gigajam.come: brian.greene@gigajam.comt: 0800 055 6797
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Rank: Administrator
Groups: Administrators
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Joined: 3/13/2008
Posts: 69
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Location: High Wycombe
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Hi Jeff, The Innovations Centre at Gigajam have released the configurations to enable Gigajam’s Xtractor software to automatically upload through proxy servers. Clients and customers and students using proxy servers should download and install the latest version directly from here: http://gigajamvle.com/download
We had some help from Kevin Haddell and Peter Booth at Hugh Christie Technology College and Tunbridge Wells Girls Grammar School respectively who kindly trialled and tested for us. For any technical help then please contact us on: support@gigajam.com or 0800 055 6797. Do let us know how you get on Jeff, Best wishes Brian Brian GreeneManaging Director Gigajam w: www.gigajam.come: brian.greene@gigajam.comt: 0800 055 6797
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